Your personal data is a trust we take seriously. This page clearly explains how we collect, store, use, and protect your information every time you use the nak cuci platform.
Nak cuci has built a robust data protection system so you can play with peace of mind, without worrying about your personal information being compromised.
All data transmitted between your device and nak cuci servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multiple firewall layers. Access to your data is granted only to authorised staff who require it for specific duties.
Nak cuci does not sell, rent, or transfer your personal data to any third party for marketing purposes. Your data is used solely to improve your experience on our platform.
We use a role-based access control (RBAC) system to ensure each staff member can only access data relevant to their specific job responsibilities.
Our operations comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, and request deletion of your data at any time.
In the event of any security incident involving your data, we are committed to notifying you and the relevant authorities within the timeframe required by law.
Nak cuci collects personal information necessary to provide a safe, seamless, and responsible service. The information we collect falls into two main categories:
Information You Provide Directly:
Information Collected Automatically:
We collect your personal data through a variety of transparent and lawful methods:
The data we collect is used for specific and lawful purposes. The table below describes the relationship between the data collected and its intended use:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Date of Birth | Identity verification, age verification (KYC) | Legal obligation |
| Email & Phone Number | Account verification, notifications, customer support | Contract performance |
| Bank / E-Wallet Details | Processing deposits and withdrawals | Contract performance |
| IP Address & Device | Account security, fraud detection | Legitimate interest |
| Game History | Responsible gaming compliance, internal audits | Legal obligation |
| Session & Behavioural Data | Platform improvement, user experience | Legitimate interest |
We do not use your data for any purpose other than those stated above without obtaining your prior consent.
Nak cuci does not sell your personal data. However, there are certain situations where we need to share your information with trusted third parties:
The nak cuci platform uses cookies and similar technologies to enhance user experience and maintain the security of your session. There are several types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some platform features.
Nak cuci retains your personal data for as long as your account is active, and for a specified period after account closure based on valid legal and business requirements:
Once the specified retention period has ended, your data will be securely deleted or anonymised and cannot be recovered.
We invest in comprehensive security infrastructure to protect your data from unauthorised access, loss, or misuse:
As a nak cuci user, you have rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). These rights include:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request that we correct it without undue delay.
You may request deletion of your personal data, subject to any applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data in certain circumstances while we review your request.
The nak cuci platform may contain links to third-party websites such as game software providers or social media channels. This privacy policy applies solely to the nak cuci platform.
We are not responsible for the privacy practices or content of any third-party websites you may access through links on our platform. We encourage you to read the privacy policy of each website you visit separately.
If you have any questions, concerns, or wish to exercise any of your personal data rights, our data protection team is ready to help.
You can reach us via:
Nak cuci reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via your registered email or in-platform notification before they take effect.
Join thousands of Malaysian players who trust nak cuci. Our platform is built with security and transparency at its core.